Types of Tenancy
Most private renters in England are given an Assured Shorthold Tenancy (AST) under the Housing Act 1988.
What an AST Means for You
You have a legally binding contract that protects both you and the landlord.
The tenancy can be fixed-term (e.g., 6–12 months) or periodic (rolling monthly/weekly).
You are entitled to stay for the fixed-term unless the landlord has legal grounds to end the tenancy.
What MUST be included in your AST agreement
- Property address and type
- Names of all tenants
- Tenancy start date and end date (for fixed-term)
- Monthly rent amount
- Payment due date
- Rent increases (if applicable)
- Deposit amount and scheme used
- How repairs and emergencies are handled
- Landlord and agent contact details
- Rules relating to pets, smoking, alterations, and subletting
When an AST cannot be used
You will NOT have an AST if you:
- Live with your landlord as a lodger
- Pay no rent
- Rent from a local council
- Are in student halls
- Have a business tenancy
2. Holding Deposits (To Reserve a Property)
A holding deposit shows you intend to rent the property. It is capped at 1 week’s rent by law.
When You Get Your Holding Deposit Refunded
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You pass referencing and proceed with the tenancy → It goes towards your first rent or deposit.
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You withdraw because the landlord changes terms → Full refund.
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The agent/landlord decides not to offer the tenancy → Full refund.
When the Agent/Landlord May Keep It (Legal Grounds Only)
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You provide misleading or false information (e.g., income, credit history).
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You fail Right to Rent checks.
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You decide not to proceed.
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You do not take reasonable steps to move forward (not responding, delayed documents).
Deadline for Agreement: The tenancy must be agreed within 15 days, unless both parties agree to extend.
3. Security Deposits (Legally Capped)
Your deposit is held as security for:
- Unpaid rent
- Damage beyond fair wear and tear
- Breach of tenancy terms
Deposit Caps
- Up to 5 weeks’ rent (annual rent below £50,000)
- Up to 6 weeks’ rent (annual rent £50,000+)
Deposit Protection Schemes (Government Approved)
Your deposit must be protected within 30 days in one of these schemes:
- DPS
- MyDeposits
- TDS (Tenancy Deposit Scheme)
You MUST receive:
- Deposit Protection Certificate
- Prescribed Information (legal requirement)
- Scheme terms and guidance
Failure to protect the deposit:
- Gives you the right to compensation (1–3 times the deposit amount).
- Prevents the landlord from serving a valid Section 21 notice.
4. Rent Payments
How Rent Must Be Paid
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Usually monthly in advance
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Paid by standing order or bank transfer
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Must always be paid on the date stated in the contract
What Happens if You’re Late
- After 14 days, landlords can charge interest at 3% above the Bank of England base rate
- Repeated late payments may affect references for future properties
Illegal Rent-Related Practices (Tenant Fees Act 2019)
Agents/landlords cannot charge:
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Admin fees
- Check-in fees
- Check-out fees
- Renewal fees
- Inspection fees
- Inventory fees
- Fees for drafting contracts
Only rent and legally permitted charges are allowed.
5. Your Legal Rights as a Tenant
a) Right to a Safe & Habitable Home
Under the Homes (Fitness for Human Habitation) Act, the landlord must ensure the property:
- Is structurally sound
- Has safe electrics, heating and plumbing
- Has no severe damp or mould
- Has adequate ventilation and lighting
- Has working smoke and carbon monoxide alarms
- Is free from hazards under the Housing Health and Safety Rating System (HHSRS)
b) Right to Quiet Enjoyment
You must be able to live in the property without:
- Harassment
- Unannounced visits
- Unreasonable intrusion
c) Protection from Eviction
A landlord cannot legally evict you without:
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Serving a valid notice (Section 8 or Section 21)
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Taking the case to court
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Obtaining a possession order
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Using a certified enforcement officer/bailiff
Illegal eviction is a criminal offence.
d) Privacy Rights
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Landlords must give 24 hours’ notice
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Visits must be at reasonable times
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Except in genuine emergencies (fire, gas leak, flooding, etc.)
6. Tenant Responsibilities
Tenants must:
- Pay rent on time
- Look after the property
- Keep it clean and ventilated
- Not cause damage
- Avoid blocking drains/toilets
- Replace lightbulbs, fuses, and batteries
- Report issues promptly
- Not sublet without permission
- Respect neighbours and avoid nuisance
Examples of Tenant Responsibilities
- Calling early when spotting damp, mould, leaks, broken locks
- Keeping the property heated during winter to prevent frozen pipes
- Maintaining gardens if the contract states so
- Using appliances safely and correctly
7. Repairs & Maintenance
Landlord Must Repair (By Law)
- Heating and hot water systems
- Boiler and radiators
- Electrical wiring and consumer unit
- Gas installation
- Roof, windows, walls
- Plumbing, taps, toilets, showers
- External drains and gutters
- Built-in appliances (if provided)
Tenant Must Handle
- Minor wear and tear repairs (e.g., batteries, bulbs, fridge filters)
- Cleaning grease traps, ovens (if required in AST), and extractor filters
- Keeping furniture clean and safe
- Preventing mould by opening windows and using extractor fans
- Avoiding tampering with gas/electric installations
Emergency Repairs Include:
- Gas leak (call National Gas Emergency Service: 0800 111 999)
- Major pipe burst
- Total power failure not caused by supplier
- Significant water intrusion
- Broken external doors/locks compromising security
8. Safety Certificates & Legal Documents
Before the tenancy starts, you must receive:
Gas Safety Certificate (CP12)
- Must be renewed annually
- Landlord must provide a copy before move-in
Electrical Installation Condition Report (EICR)
- Required every 5 years
- Must be “satisfactory”
- Any issues must be repaired within 28 days
Energy Performance Certificate (EPC)
- Property must be rated E or above
- You receive a copy at the start
How to Rent Guide
- Must be the latest government version
- Must be provided before the tenancy begins
Smoke & Carbon Monoxide Alarms
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Landlords must: Install smoke alarms on every storey
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Install CO alarms near gas/oil-fired appliances
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Test alarms on move-in day
9. Ending Your Tenancy
If You Want to Leave
You must give written notice
- Usually 1 month for periodic tenancies
- For fixed-term, you can only leave early if:
- There’s a break clause
- A mutual surrender is agreed
Check-Out Process
Final inspection compares the condition to the original inventory
Fair wear and tear must be respected
You may be charged for:
- Cleaning beyond reasonable standards
- Damage (not wear and tear)
- Missing/changed items
- Rent arrears
Deposit Return
- Must be returned within 10 days of agreement
- If disputed, the deposit scheme provides free adjudication
- Landlords must supply evidence for deductions
10. Permitted Fees (The Only Legal Ones)
Under the Tenant Fees Act 2019, landlords may charge:
- Rent
- Holding deposit (max 1 week’s rent)
- Security deposit (5 or 6 weeks)
- Replacement keys (reasonable cost)
- Late rent interest (after 14 days)
- Early termination costs (reasonable, not profit-making)
- Change of sharer (£50 cap unless higher cost justified)
Anything else is illegal.
11. Complaints, Redress & Support
Agents must belong to a government-approved redress scheme:
- The Property Ombudsman (TPO)
- Property Redress Scheme (PRS)
If issues remain unresolved, you can also approach:
- Local Authority Housing Team
- Citizens Advice
- Shelter
- Deposit dispute services
12. Helpful Government Sources
(All information below is UK-law based.)
- GOV.UK: Renting Guidance
- How to Rent Checklist
- Tenant Fees Act 2019
- Deposit Protection Law (Housing Act 2004)
- Homes (Fitness for Human Habitation) Act
- Gas Safety Regulations
- Electrical Safety Standards in Private Rented Sector 2020
- Housing Health & Safety Rating System (HHSRS)